Shipping Policy
At Kelebek Delights, we are committed to delivering authentic Mexican products safely and efficiently across the United States.
Processing Times
Orders are typically processed within 1–3 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.
Shipping Areas
We currently ship throughout the United States. Certain products may have shipping restrictions based on local regulations or seasonal availability.
Delivery Times
Estimated delivery times range from 3–7 business days depending on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s progress.
Damaged or Lost Packages
If your order arrives damaged or if you believe it has been lost during transit, please contact us within 48 hours of delivery. Our team will work with you to find a satisfactory solution.
Shipping Accuracy
Customers are responsible for providing accurate shipping information. Kelebek Delights is not responsible for delays or additional costs resulting from incorrect addresses.
Contact
For any shipping-related questions, please contact us at:
contacto@kelebekdelights.com
(602) 486-5038